16.02.2023

UniCredit named Best Trade Finance Bank for Customer Service and Market Leader in Austria and CEE in Euromoney Trade Finance Survey

  • Leading status in over 22 categories reflect UniCredit's strength in trade finance
  • In Austria, UniCredit took first place in both the "Best Service" and "Market Leader" categories

The results of this year’s Euromoney Trade Finance Survey have again confirmed UniCredit as a leading trade finance player across Europe, with the bank picking up 22 awards across various categories and geographies.

The survey, now in its 12th year, collates feedback from around 12,000 corporates and financial institutions, providing compelling evidence of UniCredit's suite of solutions, market-leading customer service and deep understanding of markets.

The results benchmark banks under two headings – "Best Service", which assesses levels of customer service, and "Market Leader", which combines penetration, percentage of business and turnover data to create an overall ranking of the best trade finance banks.

In the "Best Service" rankings, UniCredit retained top global honours for another consecutive year, besides securing success in “Central and Eastern Europe” (CEE), in Austria, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Hungary, Romania, Serbia and Slovakia. These all indicate UniCredit’s exceptional customer service across its core markets in Europe and beyond.

UniCredit was also highly successful in the "Market Leader" category, securing the top spot in CEE, alongside a further ten countries – namely, Austria, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Hungary, Italy, Romania, Serbia and Slovakia. 

Dieter Hengl, Member of the Management Board of UniCredit Bank Austria responsible for Corporates, emphasises: "We are proud of these successes, which are the result of our tireless work and efforts to offer our customers in Austria the best possible service. They are a valuable recognition of the excellent performance of our employees and proof that our comprehensive and innovative product range makes us a successful and reliable partner for our customers.

On the recognition, Luca Corsini, Head of Global Transactions & Payments, said: “The past 12 months have brought a wave of new challenges to the trade finance industry. In response, we have doubled down on our partnership with clients while continuing to refine our digital solutions. It’s great to see these efforts reflected in another strong set of results.”

Riccardo Madinelli, Head of Transactions & Payments CE&EE at UniCredit, also commented: “These achievements witness our clients’ recognition for the expertise in providing leading Trade Finance Solutions across UniCredit core markets and stand testament to our hard-working colleagues in Central and Eastern Europe. We look forward to continuing to provide our clients with market-leading services and innovative products well into the future”.

The Euromoney Trade Finance Survey adds to an increasing list of successes for UniCredit's trade finance platform. It follows recognition in 2022 as Euromoney's Best Bank for Transaction Services in Western Europe and Best Bank for Transaction Services in CEE, and Global Finance’s Best Trade Finance Bank in Western Europe, Croatia and Bosnia and Herzegovina in 2023.
 

Enquiries:    
UniCredit Bank Austria Press Office
Franziska Schenker, Tel. +43 (0)5 05 05-51417
E-Mail: franziska.schenker@unicreditgroup.at